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Search results for “customer satisfaction”
Tujia completes $300 million round of financing at over US$1 billion valuation
08/03/2015
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8:55:59 PM
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Tujia, China’s largest online platform for vacation rentals, has completed its D&D+ round of financing,raising $300 million at a valuation of more than $1 billion.
Unbundling watch: Will millennials force hotels to menu price their services?
08/07/2015
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4:25:00 PM
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There’s a lot of buzz around “unbundling” – from cable packages to financial services – driven by the demands of the notoriously budget-conscious millennials.
Air China to buy 15 B787s after US$1.9 billion private offering
07/29/2015
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9:00:44 PM
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Air China said the private offering will be to buy 15 Boeing B787 aircraft, upgrade its direct sales ecommerce operations, onboard Wi-Fi and cash reserves.
Didi-Kuaidi joins forces with 100 taxi companies
06/04/2015
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7:10:27 PM
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The “Powered by Didi” scheme offered by Didi-Kuaidi will help the taxi industry boost its revenue by introducing internet and big data technology.
Joyu Group gets US$80 million investment from Jin Jiang International
06/01/2015
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9:14:22 PM
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Joyu Group has received a RMB500 million strategic investment from Jin Jiang International to help it establish the largest one-stop travel O2O group in China.
Customer online reviews gain traction for China's hotel industry
04/23/2015
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9:40:45 AM
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Hotel customers posted 20 million reviews or 61,000 reviews per day in 2014, up 163.8% against the previous year.
Hilton expands its Chinese traveler program to 110 properties
03/19/2015
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6:03:08 PM
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Hilton Worldwide it’s expanding the global scope of its four-year-old Huanying program, to 110 Hilton properties in 30 countries worldwide.
Newbies nip at online travel agencies' customer satisfaction scores
03/01/2013
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10:37:39 AM
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Facing increasing competition from startups and search engines and mired in a relatively stagnant user experience, online travel agencies got dinged in a recent major customer satisfaction report.
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